Hand In Hand Pediatrics was founded in 1997 by Dr. Maureen Kollar and Dr. Ann Crickard and a Physician Assistant. After working together in another practice for several years, they forged the concept of a small primary care pediatric practice where the focus could be on establishing a close relationship with each patient, keeping patient numbers manageable and the schedule open and flexible for same day sick visits. After researching local communities, they opened the office in the Perimeter Square area, long before the area became the bustling business and corporate center that it is today. The practice model was extremely successful, and the practice grew quickly. When the physician assistant moved on to another job, the physicians began to consider hiring a third physician.
Since its earliest days Hand In Hand Pediatrics has been a training site for multiple pediatric and family practice residents as well as medical students, physician assistant students and nurse practitioner students. From this pool of graduating students the doctors chose a new physician and in 2001 Dr. Stacy Morran joined the group. It soon became clear that the 2,000 square feet of leased space in the Perimeter area was insufficient for the employees of Hand In Hand Pediatrics. Dr. Kollar and Dr. Crickard made the bold step to purchase a building in Muirfield in 2003 with 5,000 square feet of medical office space to fit the rapidly growing practice.
Hand In Hand Pediatrics continued to grow, allowing the group to hire a fourth physician, Dr. Kimberly Eilerman in 2005. With the addition of each new physician the practice model continued to thrive, as each doctor brought to the practice a clear desire to get to know their patients, and to maintain easy accessibility to patients through an open schedule. All of the four physicians have a similar practice style, while each brings to the practice a set of unique gifts. This combination has allowed the practice to thrive over the course of 18 years.
In 2007 Dr. Kollar and Dr. Crickard realized the practice had a large number of patients from the Marysville area. In an effort to continue their goal of “establishing a close relationship with each patient” they virtually took the practice to the patients by opening a satellite office in Marysville. Currently 3 of the 4 physicians see patients at this office.
In 2011 the practice purchased an EHR from Nationwide Children’s Hospital which has allowed for excellent connectivity to the hospital, and has improved the ability of the practice to follow patient populations as well as to monitor individual patient care far more closely than paper charts could allow. While the advancement into the electronic age was a challenge for the physicians, this growth curve is well behind them now, and the ease of use has proved to be a boon for the practice.
Also in 2011 Hand In Hand Pediatrics achieved Level 3 certification as a Patient Centered Medical Home at both the Dublin and Marysville offices. This achievement placed the practice on the map in central Ohio, as one of the first pediatric practices to attain this goal.
Moving forward, all of the physicians at Hand In Hand Pediatrics would like to see the practice survive well into the future, while maintaining the original goals set forth by Drs. Kollar and Crickard, that patients come first, and the practice should never grow to the point that each patient cannot be made to feel special in the midst of a medical home where they are well known.